Terms & Conditions Effective Date: 01 April 2025 Last Updated: 01 April 2025 Welcome to Punjabi Rasoyi. These Terms & Conditions govern your use of our tiffin service and website. By accessing or using our services, you agree to comply with these terms. If you do not agree, please do not use our services. 1. Service Availability Our services are available only within the zip code 231219. We reserve the right to refuse service outside this area. 2. Orders & Payments Orders must be placed through our website or via phone. Payments can be made online or in cash upon delivery. We use third-party payment gateways for online transactions, and their terms apply. 3. Delivery & Shipping We provide meal deliveries as per our Shipping Policy. Customers must be available to receive their order at the provided address. 4. Cancellation & Refunds Orders can be canceled within 10 minutes of placement. Refunds will be processed according to our Refund & Cancellation Policy. 5. Food Quality & Safety We adhere to FSSAI food safety standards. Customers with allergies must inform us while placing an order. We do not guarantee allergen-free meals. 6. User Conduct Customers must provide accurate information for order fulfillment. Misuse of the website or fraudulent activities may result in termination of services. 7. Liability & Disclaimer We are not responsible for food spoilage due to delayed consumption. Our liability is limited to the cost of the meal ordered. 8. Changes to Terms We may update these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services implies acceptance. 9. Contact Us For any queries, contact us: Grievance Officer & Proprietor: Nidhi Chawla Business Name: Punjabi Rasoyi Contact: 7607766400 Address: 9 AE(T), Sector 9, Obra, Sonbhadra 231219
7607766400